Saturday, March 04, 2017

Budget 101: How to Make a Personal Income Statement


budgeting
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Many of us know that it is smart to keep track of our finances and have insight into how and where we are spending our money, but how many of us actually do it? Where do you start? Over the course of this series, we will introduce you to a few straightforward financial concepts that will help you get a grip on your finances. So, for everyone who is slightly scared to take a look at their bank balance, by all means, keep reading.
In most countries, publicly listed companies are required to produce three financial statements as part of their accounting disclosure. These financial statements are the Income Statement, the Statement of Financial Position (commonly known as the Balance Sheet), and the Cash Flow Statement. In this first part of the series, we will explain the Income Statement and explain how you can personally use it to gain more insight into where your money is coming from and where it is going.
To show you how to use an Income Statement for your personal use, we are going to follow a regular guy, let’s call him Aiman. Aiman is 29 years old and works as a sales executive at a major bank. He recently met a nice girl who really loves for Aiman to take her shopping. He really likes her, but with all that shopping going on, he is unsure if he can afford to keep dating her.
To ease his mind, Aiman wants to gain a little more insight into what his biggest expenses are. By a stroke of luck, he found an interesting article online about how to make a personal income statement. According to the article, an income statement can be divided into three parts: income, expenses and net profits.
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Income

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For Aiman to construct an income statement for the month of January, he first has to determine how much money he has from his various sources of income. Most personal income is obtained through either wages you receive for work, rent you receive from owning property, interest you receive from savings, government benefits or dividends/capital gains from your investments. Sounds straightforward enough! After a bout of number crunching, Aiman comes up with the following information.
  • From his job, he earns a base salary of RM32,000 annually after taxes, RM2,667 per month.
  • As a sales executive, Aiman makes most of his money from commissions on sales. He can trace back RM18,000 worth of commissions earned in January.
  • Aiman has to travel a lot for his work and therefore receives a monthly travel allowance from his employer worth RM600.
  • He receives an end-of-year bonus equal to one month’s salary, worth RM4,167.
  • He receives annual dividend pay-outs of RM5 per share on his 30 stocks in Apple. He owned the stocks throughout the year, and therefore realised no capital gains.
  • He does not rent out any property.
In the income statement, a lump sum source of income or expense has to be spread out over the months that have contributed to it. For example, an end-of-year bonus that Aiman has worked for all year has to be spread out over all 12 months, because he actually worked for that bonus during all 12 months. Similarly, the payment of a personal liability insurance that covers him for six months has to be spread out over those same months, because he might pay only one time, but he is ensured for all six months.
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With this information, he is able to construct the first piece of the Income Statement, the income section.
Income in January
Monthly SalaryRM2667
Sales CommissionsRM1500
Travel AllowanceRM600
Monthly BonusRM222
Monthly DividendsRM13
Total monthly incomeRM5002
Aiman’s total monthly income of RM5,002 does not mean that Aiman’s bank account will increase by that amount in January. The purpose of an income statement is to determine if you have a combination of income and expenses that are profitable. It is not meant to give you any insight about your cash balance. If for example, you wanted to know if next month you have enough funds for a large purchase that you don’t usually make, you will be better off by constructing a personal Cash Flow Statement, which we will explain in the third part of this series.

Expenses

budgeting
After Aiman has listed all his sources of income, he has to make a list of all his expenses during the month. He has to go through his debit and credit card history for the month and relate each withdrawal or charge to the expense that it relates to. He only has to list the ones where the good or service was consumed or used in the month of January, otherwise, the expense would relate to a different month. For example, a bill he paid in January for the electricity bill of December should not be listed on the Income Statement of January but on the one for December.
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This may seem like a bother, but once you have done it 2-3 times you’ll start to remember the amounts and you can realistically estimate any given expense category for the month. Some banks give you extra insight into your debit card history and will allocate your withdrawals to a category automatically. Check out your online banking account and see if your bank does this, it can save you a lot of work, for instance, the M2U Planner via Maybank2u. If not, go over here and install one of the budgeting apps to help you sort your expenses into categories.

Aiman comes up with the following list:
  • His total expenses on food and groceries for the month was RM1,300.
  • In December, he paid RM1,500 rent for the month of January.
  • in November, he paid for an all-risk liability insurance coverage for the next 6 months, worth RM300.
  • In October, he paid for a 12-month Gym membership, which cost him RM1,440.
  • In January, he used cabs 20 times, which gave him credit card charges worth RM600.
  • His girlfriend used his credit card for shopping 12 times, for combined credit card charges of roughly RM1,400.
  • He paid for his Netflix subscription in January, which was RM50.
  • He was credited for RM85 to pay for his Postpaid mobile plan for the month of January.
  • He made a monthly payment to pay off his student loans worth RM250.
  • He had incidental expenses worth RM500.
With this information, Aiman is able to construct the second part of the income statement, the expense section. As mentioned before, lump sum payments that are a combination of monthly payments need to be divided and traced to the month you consumed the good or service. For example, the insurance payment in November, or the gym membership payment in October have been paid in other months, but they grant you access to a good or service in January. The cost associated with that access should, therefore, be allocated to January.
  • Insurance: RM300 / 6 months                = RM50
  • Gym Membership: RM1,440 / 12 months = RM120
Expenses in January
Food/Groceries ExpensesRM1,300
Rent ExpenseRM1,500
Insurance ExpenseRM50
Transportation ExpenseRM600
Shopping ExpenseRM1,600
Entertainment ExpenseRM50
Phone expensesRM85
RepaymentsRM250
Gym membershipRM120
IncidentalsRM500
Total monthly expensesRM6,055 


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The Income Statement

budgeting
Alright, now we are getting somewhere! With both the income and expense section done, Aiman can start to assemble the complete income statement, by combining the two sections and calculating his net result for the month of January, by subtracting his total monthly expenses from his total monthly income.
Income Statement – January
Income in January
Monthly SalaryRM2,667
Sales CommissionsRM1,500
Travel AllowanceRM600
Monthly BonusRM222
Monthly DividendsRM13
Total monthly incomeRM5,002
Expenses in January
Food/Groceries ExpensesRM1,300
Rent ExpenseRM1,500
Insurance ExpenseRM50
Transportation ExpenseRM600
Shopping ExpenseRM1,600
Entertainment ExpenseRM50
Phone expensesRM85
RepaymentsRM250
Gym membershipRM120
IncidentalsRM500
Total monthly expensesRM6,055
Net ResultRM-1,053

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The Income Statement gives you a straightforward overview of the monthly, quarterly or annual income and expenses. If you want to use an Income Statement, the best way is to do it is monthly, and at the end of the year combine all your monthly statements to produce your Annual Income Statement.
Once you have assembled all three parts of the income statements, don’t think you’re done! To really get some insight into your spending trends, you can calculate each expense as a percentage of your total income.
By looking at your expenses as a percentage of your income, you have a handy number that you can compare across months, and you can see how your expenses behave relative to your income. This is especially useful if your monthly income varies month-to-month. You can also use this percentage to predict expenses in future months. For this to work, the expense has to have a strong correlation with your income.
This is a professional way to look at your expenses and is commonly referred to as the ‘percent of sales method’. Well, since you’re not selling anything, you can just write ‘percent of income’ in your spreadsheet.
Expenses as a percentage of income
Total monthly incomeRM5,002100%
Expenses in January   
    
Food/Groceries ExpensesRM1,30026%
Rent ExpenseRM1,50030%
Insurance ExpenseRM501%
Transportation ExpenseRM60012%
Shopping ExpenseRM1,60032%
Entertainment ExpenseRM501%
Phone expensesRM852%
RepaymentsRM2505%
Gym membershipRM1202%
IncidentalsRM50010%
 
Total monthly expensesRM6,055121%
 
 
Net ResultRM-1,053-21%
From here, Aiman can draw some well-supported conclusions.
  • Aiman’s net result for the month is negative, which means that Aiman has lived beyond his means in January. For every RM1 of income, he spends RM1.21. If Aiman were to maintain this spending pattern, he would quickly run out of savings or he would have to go into debt.
  • 32% of his income went to shopping expenses, which is disproportionately high. He should have a serious conversation with his girlfriend about her credit card use!
Living with a negative net result is probably more common than you think, you might not even realise that you are until you construct your own personal Income Statement. There are several financial products and services that could allow you to maintain a negative net result for extended periods of time, (personal loans, credit cards, etc.) but this is generally not a good idea. If you have a negative net result, your first choice should always be to cut down on your spending.
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We hope that this guide has given you some insight as to how you can personally use an income statement to get a better handle on your finances. In the next part of this series, we will take a look at your assets and liabilities through an in-depth guide to your personal balance sheet.

Download the Personal Income Statement Template 

To help get you started, use our downloadable Personal Income Statement template and key in your income and expenses! The sheet will auto-calculate your net income and help get you on your way to budgeting your finances. Download here.

Infographic: Are You Living Beyond Your Means?

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Income Tax Calculator

The Hefty Price We Have To Pay For The Declining Health In Malaysia

iMoney's Income Tax Calculator

Tax season driving you insane? Get an idea of how much you'll be getting back (or paying) with our simple tax calculator here!

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Friday, March 03, 2017

Always Use Your Credit Card to Pay For These 8 Things

Some transactions are best done with a credit card for extra security and special perks. Swipe yours when paying for these goods and services!




Paying with cash is quick, easy and (usually) accepted everywhere. But your paper money, coins, debit cards and online bank accounts can sometimes fall short when compared to credit cards. This is because the latter is often accompanied by special perks, more so even, for certain product categories.
Here’s a list of stuff that you should always pay for with a credit card whenever possible to enjoy rewards, protections and warranties that would otherwise be unavailable to you with plain old cash.

1. Utility Bills

Some credit cards offer rebates, discounts and a chance to accumulate reward points when you pay for utilities like cable and phone bills with your card.


It’s easier to rack up rewards with recurring payments (that you were going to make anyway) and moreover, automatic deductions can save you from paying late penalties.



2. Big-Ticket Items

Throwing a wad of cash around to buy expensive, heavy -duty items is neither convenient nor safe. Choosing to pay with a credit card on the other hand, might get you a complimentary purchase protection plan to insure your buys against theft or damage.


In addition, some credit cards can further secure your purchase with an extended warranty as well.

3. Online Purchases

When choosing between a debit card, online bank account, and a credit card to pay for online purchases – it’s always best to go with your credit card. This is because of the protections in place to protect credit cardholders from fraud.




While debit cards and online banking are also relatively safe options, getting your money back is not always likely if fraud has occurred. Conversely, credit cardholders typically enjoy limited liability when fraudulent activity is reported immediately.

4. Travel Tickets

If you have a credit card that comes with travel insurance, you might be able to take advantage of travel inconvenience benefits. Expenses arising from lost luggage, delayed flights and losing your accommodation bookings as a result, can be claimed with travel insurance.

Some cards also offer medical and personal accident insurance to provide hospitalisation and healthcare coverage as you travel.



5. Concerts and Events

Paying with your credit card for tickets to events can save you in refund fees and sometimes even provides insurance in case concerts are cancelled.

You may also receive special ticket discounts, access to pre-sale tickets, booking fee waivers and free delivery of tickets when you buy them with your credit card.



6. Electronics

When credit card companies and merchant agreements offer zero-percent instalments, you’ll have the option to buy quality and sometimes pricey electronics in affordable instalments at no cost to you. This way you can keep your savings and reserves intact without having to make a chunky withdrawal.

You may also find that some credit cards provide extended warranties that will save on repairs and satisfaction guarantees that make it easier to return or get refunds on items that end up not performing as promised.

7. Overseas Buys

Just like online purchases, it’s best to use your credit card for overseas buys due to better fraud protections. Moreover, your card could enjoy very low foreign transaction fees, which are calculated as a percentage (one to three percent on average) and not a flat fee.


Thus, these charges can be rather high if the item you are buying is expensive. In addition, certain cards also earn you more reward points for foreign transactions.



8. Tax-Deductible Items

Credit card bills tend to be itemised and statements are typically available in soft and hard copies, making this payment method the easiest way to track your tax-deductible receipts.





Swiping your credit card for books, sports equipment, life insurance premiums, donations, computers and other tax-deductible buys can save you a bit of hassle when filing taxes later on.
While credit cards sometimes get a bad rep for debt accumulation, using yours responsibly can actually provide more value in addition to protecting your purchases. Remember however, to only charge items that you can pay off.


Thursday, March 02, 2017

6 Questions You Should Ask Your Takaful Advisor Before You Say Yes

In 2015, the overall insurance/takaful penetration rate stood at 55.7%, where life insurance takes up 41.2% and takaful covers 14.5% of the market.  Close to half are still not covered, making us 19.3% away from hitting the country’s target of 75% insurance penetration rate.
The truth is, we don’t know when our time is going to come, and we don’t know what our health will be like in the future.
We’ve written a lot about the importance of having protection plans. Even if you already have coverage, you should regularly review your coverage to ensure you are not under or over protected.
No one wants to admit that they could fall sick or pass on prematurely. But what’s worse than that is not to have a takaful plan in place, or have inadequate coverage should disaster strike. This could make it very difficult on heirs as not only will debts need to be cleared off but if you also weren’t able to perform the Hajj in your lifetime, expenses for your heirs to do so will also need to be paid for.
Though getting coverage is important, getting the right and adequate coverage is even more crucial. Asking your agents or takaful advisors the right questions will lead you to the protection that you need.
Here are 6 important questions to ask your takaful advisors when you are shopping for a takaful plan:


1. How much coverage do I need?

When determining your takaful coverage, you should consider these two primary factors: How much money your dependents will need to live on after you are gone and how much money will be needed to pay off your current debts, such as home loan(s), car loan(s) and credit card(s).
It’s important to understand that your coverage is an individualised number. You and your takaful advisor must examine your current and future financial situation to determine the best coverage you need.
For a health protection plan, the three most important features you need to ask your advisors are:
Hospital room and boardThis can range from RM100 to RM400. It refers to the amount claimable 
for your hospital room and board per night. Anything above the limit 
stated in your plan will not be claimable.
Annual limitThis is the total claims you can make in a year. The cheaper plans usually 
only cover up to RM60,000 a year, while other plans cover up to RM200,000.
Lifetime limitThis refers to the total claims you can make over your lifetime (can be up 
to 99 years old). The lifetime limit can be from RM500,000.
Different coverage means different costs; which brings us to the next question…


2. How much is the contribution?

The contribution amount differs based on factors like your age, health history, occupation, smoking habit and even gender. The amount also depends on your coverage amount – the higher it is, the higher your contribution will be.
Your takaful advisor may be recommending the highest coverage amount to you, but you should always reach a balance between the coverage amount that you need and the contribution amount that you can afford. As takaful contributions are a long-term financial commitment, you should always take into consideration your ability to make the monthly or annual contribution in the years to come.
As a rule of thumb, your monthly contribution should not be more than 10% of your income but it shouldn’t be much lower than that either. You also want to make sure that most, if not all, of your contributions go towards coverage and not to other add ons that aren’t necessary.

3. Will my monthly contributions increase as I get older?

For takaful plans that offer life protection, your monthly contributions should be fixed and will not change for the duration of the certificate. However, if you fail to pay your contribution and as a result, your certificate expires, you may see your contributions increase if you choose to participate a new certificate later on.
On the other hand, for standalone health protection, your contribution will increase as you age. However, if you prefer to purchase an investment-linked family takaful plan with health coverage as a rider, your contribution should be fixed for the entire certificate duration.
It’s best to check with your takaful advisor as different plans may have different factors determining the contribution amount.
Of course, your life protection plan should be revised according to changes in your life and as such will affect your contributions.

4. Is there co-takaful?

If you are getting a medical takaful plan, you need to be aware of any co-takaful condition in the plan. Co-takaful is when the Person Covered agrees to pay a certain percentage of the costs charged for any medical treatments.
Some plans have co-takaful of 10%, which means the Person Covered will have to pay 10% on medical costs such as surgical fees, operating theatre cost, pre-hospitalisation specialist consultation and post-hospitalisation treatment, while the takaful operator (TO) pays the balance of 90%.
Why get co-takaful? A medical plan with co-takaful would have a lower contribution amount (Tabarru’) than one without. For example, a 30-year-old person would be paying at least RM347 a year for a plan with co-takaful, and at least RM540 a year for a plan that covers 100% of the medical cost.
Keep in mind though, if this same person has to pay 10% on an RM30,000 medical bill he’d end up paying more in the long run.
If the high contribution amount is stopping you from participating in a takaful plan, then a plan with co-takaful condition may be the solution but keep in mind the risk when you do need to call on the plan.

5. What are the exclusions in the certificate?

Every takaful certificate includes exclusions, which are instances in which the TO would not have to pay death benefits or other payouts.
Some of the general exclusions usually included in a family takaful and health protection plans are:
Suicide
Self-inflicted injuries
Extreme activities such as skydiving or parachuting
Injuries sustained while committing a felony or assault
War
Pre-existing medical condition
Cosmetic surgery & circumcision
Pregnancy and child birth
Dental
Optical
AIDS, AIDS Related Complex & HIV related diseases
Congenital conditions & deformities
Note: The list above is non-exhaustive and differs from plan to plan, and TO to TO.

Most people assume that once you have a protection plan, especially a health protection plan, all medical expenses would be covered, or at least partially covered.
Unfortunately, this is not always the case due to the exclusions that are in place in the certificate. A health protection exclusion can be anything from the type of disease to the type of drugs or surgery.
These exclusions can vary from plan to plan, hence it is important for you to ask your takaful advisor what exclusions are included in the plan that you are looking at before you sign on the dotted line.

6. Does the plan offer more than just protection and financial security?

Some takaful plans offer the Badal Hajj service. Simply put, the TO will ensure that your Hajj obligation is fulfilled by an able body or an organisation in the event of your passing or should you suffer from Total Permanent Disability (TPD) before having the opportunity to perform Hajj.
Charity is so entrenched in Islam that Muslims are encouraged to give in times of ease and hardship to see their sustenance increase. The spirit of giving and helping should continue even after death through waqaf.
Waqaf dedicates of a portion of one’s wealth, in this case from your takaful payout to service the community. It gives you the opportunity to give back to community as part of your wealth-sharing goals.
For those who wish to ensure their good deeds will be continued even after their demise, they will need to ask the advisor on the availability of waqaf service. The waqaf service channels an agreed amount by the Person Covered from the death benefit to a waqaf body appointed by the TO.
Both services are available in most Great Eastern Takaful plans. It is best for you to ask you takaful advisor on the availability of this service and how to opt in for it.
With so many variables surrounding takaful plans, you need an expert who can answer your questions and help you run the numbers. The best person to do that is your trusted takaful advisor. However, you will need to do your due diligence and ask the right questions, so your advisor will be able to understand your concerns and recommend the best plan for you.
The six questions above are just some of the questions you should be asking your advisor, but they represent the six most important areas that you need to tackle with your takaful advisor before you sign up for a plan. The more you understand about the plan, the better off you are in managing your protection plans and your money in the long run.

Wednesday, March 01, 2017

13 Popular Brands You Never Knew Were Malaysian


It’s time to put on your proud and patriotic face; we’re uncovering a list of local brands that you might have confused for international ones.


Malaysia has been steadily carving its imprints on international platforms, we’ve produced world champions in a number of sports arena, international singers, world-famous fashion designer, intercontinental entrepreneurs, and countless other talents that could make anyone proud to call themselves Malaysian. Did you know that Malaysia has also produced countless of globally-known brands that are often thought to have originated from foreign countries? Here are 13 homegrown brands that are secretly Malaysian:





1. Sushi King

No, it’s not a Japanese chain or an American chain peddling Japanese cuisine; it is in fact 100% Malaysian and the biggest Japanese kaiten (conveyor belt) concept restaurant in the nation. It started in Kuala Lumpur with just one outlet back in 1995, but has now expanded significantly with over 100 outlets in almost every state. Omedetōgozaimasu!

2. San Francisco Coffee

Although Malaysia is 13,000 km away from the iconic place that inspired the brand name, San Francisco Coffee is without a doubt a homegrown brand. Born almost 20 years ago, this perky coffee chain has been serving fresh cuppas to thousands of coffee lovers in 29 outlets around Kuala Lumpur and Selangor.

3. Ogawa

While this health and wellness brand sounds Japanese, it is indeed a Malaysian-owned company. Its range of massage chairs as well as various fitness and therapeutic machines is on the wish list of every achy-bodied shopper who sees it on display in local malls. The brand continues to be a success in Malaysia and is busy massaging its way around the globe, across 62 countries; from the Philippines right up to North America.




4. Marry Brown

Founded in 1981 by Lawrence Liew and Nancy Chan, this halal fast food restaurant chain has hundreds of international outlets in countries such as Brunei, Indonesia, Singapore, Thailand, and Myanmar. Marry Brown serves typical fast food fare with burgers-and-fries kind of meals but also impressing other countries with local favourites like Nasi Ayam and Mi Curry Ayam.


5. Kyros Kebab

We could have sworn that this restaurant chain originated in the Middle East, but in actuality, Kyros Kebab is the first kebab-based fast food chain in Malaysia. With an authentic sounding name and menu, the company has been feeding the Malaysian appetite for 20 years with its delicious kebab wraps.




6. Carotino

Marketed in over 30 countries including North America, Europe, Africa, and the Middle East, one might not have guessed that the distinctive red palm oil is made in right here in Malaysia. The brand produces consumer foods such as butter ghee, cooking and salad oils, industrial products, and many others. Since winning the gold medal at the 22nd International Exhibition of Inventions in Geneva, the brand has not stopped improving their line with state-of-the-art technology and first-rate research and development facilities. It is certainly a Malaysian brand to be proud of!

7. Good Maid

This household cleaning supplies brand was founded in 1988 with just four products. Today, it has a wide range of options for consumers that include environmentally-friendly cleaners and personal care items. The brand also manufactures supplies for industrial usage. As it penetrated the global market, the company was acquired by Saraya Global Japan in 2014 and still runs a five-acre production plant in Senawang, manufacturing and delivering signature Good Maid products to countless other countries in the world.

8. The Manhattan Fish Market

Inspired by the famous Fulton Fish market in Manhattan, the American-style seafood restaurant chain was started founded by a pair of bona fide Malaysians, George Ang and Dr. Jeffrey Goh. First launched in Singapore, the pair endured criticisms from the locals during its early days. Fortunately for the two of them, the restaurant received such a great response from its diners that over a short span of time, the seafood restaurant chain has expanded to over 67 restaurants across Asia and the Middle East. Its signature dishes can now be found in countries like Qatar, Oman, Bangladesh, Japan, Sri Lanka, India, and also Myanmar.





9. BritishIndia

You’re not the only one who thought the company is a part of what was once the East India Company that existed in the 16th century. The culturalistic clothing line was established in 1994 by Pat Liew, who was inspired by the romance of the colonial era. The homegrown brand is now one of Asia’s influential apparel brands and has over 40 outlets across Malaysia, Singapore, Thailand, and the Philippines.

10. Jimmy Choo

Who hasn’t heard of this high fashion brand that is advocated by the powerful and influential people such as Princess Diana, Michelle Obama, Madonna, and Halle Berry? But did you know that the brand founder was none other than the Penang born Jimmy Choo? You read that right. The brand was founded by Jimmy Choo and his niece, Sandra Choi in 1996, and his unique designs caught the attention of Vogue magazine in the late 90s. The rest, as they say, is history, as the brand’s popularity skyrocketed almost overnight and became one of the most successful high fashion brands in the world.

11. Shangri-La Hotels and Resorts

Although known as a Hong Kong based luxury hotel group, it was founded by none other that Robert Kuok, the Johor born billionaire who’s also one of the richest men in the world. The world-renowned hotel chain began in Singapore in 1971, and has now grown into a hotel and resort chain with franchises scattered in idyllic spots across Asia, Europe, Australia, North America and the Middle East.




12. Bonia

When we think of this brand name, most of us would immediately think of fine, Italian crafted leather goods that are adored by so many women (Malaysian or not). But has it crossed your mind that this internationally famous brand is Malaysian? We’ll hazard a guess and say no. As a matter of fact, the luxury fashion brand was founded by Chiang Sang Sem in 1974, who started the business in Singapore. Today, the brand has over 700 sales outlets and 70 boutiques all over Asia.


13. Appeton

Remember back when we were children, our mother’s used to give us Appeton supplements for us to stay healthy? The brand is still popular among Malaysians to this very day, though few of us realise that the iconic pharmaceutical line is homegrown. It’s owned by Kotra Pharma, which was founded in 1982 and is now headquartered in Malacca.
These brands are not the only ones that may have surprised you with its origin; here are more top brands that were founded by Malaysians: Parkson, Larrie, Padini, Beryl, Fipper, Vochelle, Lewré, Getha, DK-Schweizer, Secret Recipe, 1901 Hotdog, and Voir.
Most of these brands started out with creative entrepreneurs, so if you have a good idea and the resources, go ahead and give it your best shot! Who knows you might just be the next guy or gal behind a successful Malaysian brand.